Service
Custom AI
Development
ML models, LLM pipelines, and AI features built for production — not proof-of-concepts that impress in demos but break under real load. We've been building with AI tools ourselves for years.
What you get
AI that ships to production,
not the demo stage.
LLM integration & RAG pipelines
We build retrieval-augmented generation systems that give your LLM accurate, context-aware responses — not hallucinations. OpenAI, Anthropic, open-source models.
Custom ML models
Classification, regression, anomaly detection, recommendation engines. PyTorch and scikit-learn, trained on your data, validated against your metrics.
AI feature development
Adding AI capabilities to your existing product: smart search, intelligent recommendations, automated classification, document processing, generative features.
Vector databases & embeddings
Semantic search and similarity infrastructure using Pinecone, Weaviate, pgvector. We design embedding pipelines that stay fresh as your data grows.
AI agents & automation
Multi-step AI workflows that take real actions — browsing, coding, summarising, routing. LangChain, LangGraph, and custom orchestration for reliable agentic behavior.
Model fine-tuning
Fine-tune foundation models on your domain-specific data. Get specialist-level performance without building from scratch — and without losing the general capability.
Process
From use case to
production model — structured.
Use case audit
We assess your data, your constraints, and what AI can realistically deliver. No hype — honest scoping.
Proof of concept
Rapid prototype with real data. We validate that the approach works before committing to production build.
Production build
Full implementation with monitoring, evaluation, and CI/CD. Production AI needs observability as much as any backend service.
Iteration & improvement
AI systems improve with data. We set up feedback loops so your model gets better the more you use it.
Ready-to-ship solutions
Common AI use cases,
deployed in weeks.
Pre-scoped solutions for the most in-demand AI problems. Pick what fits your business — or combine several.
AI Voice & Phone Agent
"A receptionist that never sleeps"
Handles inbound calls: books appointments, answers FAQs, checks reservation status, routes urgent calls to humans. Turnkey — no new hardware needed.
Twilio · Whisper · ElevenLabs · LangGraph · calendar & booking integrations
AI Lead Qualification Agent
"Qualify leads while you sleep"
Engages website visitors in conversation, qualifies them by asking the right questions, scores fit, and books a sales call directly into the calendar. Syncs with CRM automatically.
LangChain · OpenAI · HubSpot/Pipedrive · Calendly/Cal.com
Knowledge Base Chatbot
"Answer every question, 24/7 — from your own data"
A conversational chatbot trained on your documents: product catalogs, FAQs, policies, price lists. Customers or staff get accurate answers, not hallucinations.
RAG pipeline · Anthropic Claude · OpenAI · Pinecone or pgvector · embeddable widget
Document Intelligence & Data Extraction
"Stop re-typing what's already written"
Extract structured data from invoices, contracts, applications, or receipts. Classify, summarise, and route documents automatically — no more manual entry.
Claude · OpenAI vision models · LangChain · custom extraction schemas · webhook output
Email & Inbox Automation Agent
"Your inbox, handled"
Monitors a shared inbox, classifies incoming messages, drafts context-aware replies, triggers workflows, and flags only what genuinely needs human attention.
Gmail/Outlook API · LangGraph · OpenAI · Zapier/Make for downstream actions
Business Workflow Automation Agent
"Your most repetitive task, automated"
A custom AI agent that handles one well-defined back-office workflow end-to-end: weekly reports, data sync between tools, follow-up reminders, CRM updates after calls.
LangGraph · OpenAI · n8n / Make / Zapier · your existing tools via API
AI Product & Content Generator
"10× your content output without 10× the team"
Generates product descriptions, SEO blog posts, social copy, and email newsletters at scale — trained on your brand tone and connected to live product or inventory data.
OpenAI · Claude · custom brand style system · CMS/Shopify API integration
Sales Copilot for CRM
"AI that preps your reps before every call"
Enriches CRM records with AI summaries, suggests next best actions, drafts personalised outreach emails, and generates deal status summaries — all inside the existing CRM.
HubSpot/Pipedrive API · OpenAI · LangChain · email integration
Personal AI Assistant
"Your own AI, built around the way you work"
A private, personalised AI assistant built on OpenClaw — learns from your documents, emails, and workflows; handles scheduling; drafts responses; and surfaces the right information when you need it.
OpenClaw · RAG pipeline · calendar & email integration · private deployment
"We'd tried two other agencies that delivered demos. Edgeware delivered a system that's been in production for 18 months."
AI in production looks very different from AI in a notebook. We've learned what that means the hard way — so you don't have to.
Expertise
The AI stack we work with.
LLM & Foundation Models
ML Frameworks
Orchestration & Retrieval
Infrastructure
Common questions